Shipping and Delivery Policy
At Its12 Giftworld, we strive to deliver your gifts with the utmost care and efficiency. Our shipping process is designed to ensure timely and safe delivery of your orders.
Delivery Services:
We have partnered with Pickrr, a leading courier aggregator in India, to offer seamless and reliable delivery services for most of our product categories, ensuring coverage across 26,000+ pin codes in India.
For products like cakes, we collaborate with local bakeries to provide same-day delivery for fresh and delicious treats, ensuring they reach you in perfect condition.
Delivery Times:
- Standard Delivery: 2-5 business days for most products.
- Express Delivery: Same-day or next-day delivery available for select locations.
- Cake Delivery: Same-day delivery available for cakes through our partnered bakeries.
Shipping Charges:
- Free Shipping: On orders above INR 500.
- Flat Rate Shipping: INR 50 for orders below INR 500.
Real-Time Tracking:
You can easily track your order with real-time updates. Once your order is shipped, you will receive an SMS or email notification with the tracking details. Our Pickrr-powered platform ensures you are always informed about the status of your shipment.
Packaging:
All orders are carefully packed to prevent damage during transit. For cakes, we ensure temperature-controlled packaging through our bakery partners for optimal freshness.
Delivery Areas:
We currently ship across India to over 26,000+ locations via Pickrr. Delivery times may vary depending on the destination and the shipping service selected.